Sunono
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Sunono AI

WhatsApp conversations, connected to your shop

A WhatsApp AI chatbot that helps customers shop.

Sunono AI connects WhatsApp business messaging to your product catalog. Help shoppers in Jordan ask about products, build a cart, and place an order in Arabic or English, with your team ready to step in.

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From a product question to an order

  1. Understand the request

    A customer sends a message about an item, a budget, or a product detail. The assistant uses the conversation to find relevant products in your catalog.

  2. Help the shopper choose

    Share catalog details and prices, answer follow-up questions, and help the customer add the right items to a cart.

  3. Complete the order or involve your team

    Guide the customer through order details. When a conversation needs a person, your team can pause the assistant and reply from the shared inbox.

Connect your catalog and business messaging

Start with the products and inventory you manage in Sunono. Add products directly, import a CSV, JSON, or XML catalog, or connect updates through the integration API. During your demo, review the WhatsApp business account setup and channel connection your shop needs.

A shopping conversation, step by step

This illustrative conversation shows the catalog, cart, and order journey. Your assistant uses your own shop’s product information.

Shop assistantIllustrative shopping journey
Journey stageProduct requestShowcase step 1 of 4
Rana · Shopper

Hi! I need wireless headphones for work with good noise cancellation.

Finding the right fit

Looking through your shop’s catalog.

WirelessNoise cancellationFor work
Understanding the request

Questions about WhatsApp shopping assistance

Do I need an online store?

You can manage your catalog in Sunono and serve shoppers through connected WhatsApp business messaging without an existing website.

Can a member of my team reply?

Yes. Pause the assistant, assign the conversation, and reply from the shared inbox. Resume the assistant when your team is ready.

Can I connect any WhatsApp account immediately?

A connected business messaging account is required. Book a demo to review your account and the setup steps before planning your launch.

Arabic AI shopping assistant

Meet Sunono AI, an Arabic and English shopping assistant for Jordanian shops. Help customers explore your catalog with Ammani Arabic conversations and JOD prices.

Shared messaging inbox

Manage WhatsApp, Instagram, Messenger, and website conversations in Sunono AI’s shared inbox. Assign chats, add internal notes, and switch between AI and your team.

A better conversation starts here

See what Sunono can do for your shop.

See your messaging channels, AI shopping assistance, and team inbox in a walkthrough built around your shop.

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